AI Bot & Agent Building Services
AI Bot & Agent Building Services
Build intelligent AI agents that handle customer queries, qualify leads, process requests, and automate complex tasks 24/7. From customer service bots to internal AI assistants, we create conversational AI powered by GPT-4, Claude, and custom models that actually delivers business value.
Not Another Useless Chatbot, AI Agents That Actually Work
Most chatbots frustrate users with rigid scripts and inability to handle anything beyond basic questions. We build intelligent AI agents using advanced language models (GPT-4, Claude, Gemini) that understand natural language, maintain context, access real-time information, and take meaningful actions.
Our SEO approach goes beyond traditional search optimisation. We implement Answer Engine Optimisation (AEO) ensuring your business appears in AI-generated answers from ChatGPT, Claude, Perplexity, and Google’s AI Overviews, capturing traffic from the future of search.
What Makes Our AI Agents Different
- Trainined On Your Business Knowledge
- Action-Oriented, Not Just Conversational
- Multi-Chanel Deployment
- Continuous Learning
- Trained on Your Business Knowledge
- Action-Oriented, Not Just Conversational
- Multi-Channel Deployment
- Continuous Learning
- Feedback Collection
What’s Included in AI Agent Development
Requirements Gathering & Use Case Definition
Understanding exactly what your AI agent should accomplish—use cases, conversations to handle, actions to take, and success metrics.
Conversational Flow Design
Designing natural conversation flows handling various customer intents, edge cases, clarification requests, and graceful handoffs to humans.
AI Model Selection & Configuration
Selecting optimal AI models (GPT-4, Claude, custom fine-tuned models) based on your requirements, complexity, and budget.
Knowledge Base Development
Curating and formatting your business knowledge—FAQs, product documentation, policies, past conversations—training agents effectively.
System Integration
Connecting AI agents to your CRM, booking systems, databases, payment processors, and internal tools enabling actions beyond conversation.
Natural Language Processing (NLP)
Implementing intent recognition, entity extraction, sentiment analysis, and language understanding powering intelligent responses.
Custom Training & Fine-Tuning
Training agents on your specific vocabulary, tone, policies, and edge cases improving accuracy and brand alignment.
Multi-Channel Deployment
Implementing agents across selected channels—website widget, WhatsApp Business API, Facebook Messenger, Slack, or custom platforms
Frequently Asked Question
How accurate are AI agents?
Accuracy depends on training quality and task complexity. For well-defined tasks with good training data, agents typically achieve 85-95% accuracy. For open-ended conversations, accuracy is lower but continuously improves. We implement confidence thresholds—when agents aren’t confident, they ask clarifying questions or escalate to humans rather than guessing. The goal isn’t 100% automation but reliable automation of routine queries.
What happens when the AI doesn't know the answer?
Our agents handle uncertainty gracefully through several strategies: asking clarifying questions to better understand the request, searching knowledge bases for related information, explicitly acknowledging uncertainty (“I’m not entirely certain, but…”), and seamlessly escalating to human agents with full conversation context. We never want agents making up answers, so we configure conservative confidence thresholds.
Can AI agents handle conversations in multiple languages?
Yes, modern AI models support 50+ languages including English, Yoruba, Igbo, Hausa, French, and Arabic. For Nigerian businesses, we can build multilingual agents detecting user language automatically and responding accordingly. However, accuracy is typically highest in English. For other languages, we recommend testing thoroughly with native speakers before deployment.
How much does AI agent development cost?
Costs vary based on complexity, integrations, and channels. Simple FAQ bots start from ₦800,000. Sophisticated agents with custom training, multiple integrations, and advanced capabilities range from ₦2,000,000-₦5,000,000+. Ongoing costs include hosting (₦50,000-₦200,000/month), API usage for AI models (volume-based), and optional maintenance/improvement services. We provide detailed quotes after understanding requirements.
How long does it take to build an AI agent?
A basic AI agent handling common queries can be deployed in 3-4 weeks. More sophisticated agents with extensive knowledge bases, multiple integrations, and custom training require 6-10 weeks. Timeline includes: requirements and design (1-2 weeks), development and training (2-4 weeks), testing and refinement (1-2 weeks), deployment and launch (1 week). We can often deploy MVP versions earlier for testing.
Related Case Studies / Work
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